Property managers and reservationists can exceed customer expectations by managing booking opportunities from an interactive pipeline. Direct creates a unified contact history and uses custom logic to prioritize the best opportunities, so guests experience a personalized touch with every message.
Auto-sort algorithm keeps you focused on the hottest leads.
Move contacts through pipeline stages automatically or manually.
Upgrade the sales approach and convert more inquiries.
Export prospect & customer lists for curated email campaigns.
Leaving the old-school reservations systems behind frees up reservationists to be proactive in contacting leads and repeat customers in real-time. Part of the Direct ecosystem, the proprietary CRM + Pipeline tool automatically serves up leads in priority order based on desired check-in date, amount of revenue opportunity, and follow-up count. Operate with a unified inbox and booking engine for closing more bookings.
Easily track & manage all inquiries from one unified pipeline.
When looking for the most promising opportunities, remembering the details can make a difference. A CRM that can keep all the internal notes and past history organized and ready to access is essential. Get more insights by keeping details in structured-fields for better segmentation and sorting. Quickly choose from user-friendly drop-downs or add custom tags to customer profiles.
Never miss a guest to booking opportunity with Direct's CRM rental management and messaging platform integrated into the booking experience. Keep tabs on VIPs, schedule follow-ups, and quickly delegate leads.
Outperfom the competition by being first to follow-up thanks to an auto-sort algorithm that ensures the team works smarter, not harder. Closing the best opportunities optimizes the team's success and guest satisfaction.
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