Direct has officially been awarded Vrbo 2022 Preferred partner status! 🥳Learn more >
Direct officially Vrbo Preferred partner! 🥳Learn more >
average annual soft costs saved per customer.
average number of units managed per customer.
average annual growth rate per customer.
average annual hours saved per customer.
"During our 6 years in the business, Direct is the 3rd PMS we've run our business on...excellent support and a culture of continuous innovation—the best platform we've used by far."
When looking for the most promising opportunities, remembering the details can make a difference. Pipeline pros know success comes from keeping internal notes and past history available at all times within the CRM. Property management companies using Direct Software have access to a pipeline designed specifically for customizing leads and guest contact profiles.
Use structured-fields for better segmentation and sorting, like marking non-conversion reasons from a drop-down or adding custom tags to customer profiles. Flag the VIPs or Blacklist those guests that just don't fit the brand. It's easier to bring guests back when opportunity notes continue with the customer profile after the reservation is booked.
Custom-built tools enable rapid data integration at all stages of growth, from initial implementation to adding-on assets.
Direct unifies the tools essential for high performance with native features & APIs that communicate seamlessly.
Associations, permissions & groupings between units and users allow for maximum flexibility with segmentation.
Unit-type agnostic support enables increasingly diversified portfolios to be unified on one system.