Direct has officially been awarded Vrbo 2022 Preferred partner status! 🥳
Learn more >Direct officially Vrbo Preferred partner! 🥳
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Purpose-built lodging technology for STR managers
Outperform the competition by coordinating operations, distribution, customer engagement and trust accounting from one platform — created uniquely for short-term rental property and vacation reservation management.
Start-up mobility with enterprise power
Break free of old school vacation reservation management software. Direct’s flexible design gives quick access to a single platform making it easy to sync bookings, pricing, availability and unit details across the biggest channels — Airbnb, Booking.com, Expedia & Vrbo. Manage all the ins and outs thanks to real-time mobile access of this end-to-end platform.
- Automated payment collection & integrated payouts
- Personalized business intelligence & reporting system
- Built-in CRM for integrated conversion & upselling
- Smarter workflows for invoicing, maintenance, staff and guest communications
Growth-focused operators run on Direct
Ambitious VRMs or operators with diverse portfolios can leverage the Direct ecosystem to rapidly integrate data after M&A, precisely segment inventory and keep track of all related source data. Designed for flexibility and control, this award-winning integrated platform quickly associates users and their departmental permissions with the necessary segmented info. The proactive tools built into the Direct tech stack ensure growing quickly is never a problem.
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"During our 6 years in the business, Direct is the 3rd PMS we've run our business on...excellent support and a culture of continuous innovation—the best platform we've used by far."
CRM rental management for booking conversion pros
When looking for the most promising opportunities, remembering the details can make a difference. Pipeline pros know success comes from keeping internal notes and past history available at all times within the CRM. Property management companies using Direct Software have access to a pipeline designed specifically for customizing leads and guest contact profiles.
Use structured-fields for better segmentation and sorting, like marking non-conversion reasons from a drop-down or adding custom tags to customer profiles. Flag the VIPs or Blacklist those guests that just don't fit the brand. It's easier to bring guests back when opportunity notes continue with the customer profile after the reservation is booked.
User-friendly software to transform property management
Custom-built tools enable rapid data integration at all stages of growth, from initial implementation to adding-on assets.
Direct unifies the tools essential for high performance with native features & APIs that communicate seamlessly.
Associations, permissions & groupings between units and users allow for maximum flexibility with segmentation.
Unit-type agnostic support enables increasingly diversified portfolios to be unified on one system.
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Our team lives and breathes short-term rentals, and we never, ever stop innovating.